Financial Benchmark Tool

1) I have a written one-year operations plan.

Yes, I refer to it regularly and it is very useful.
Yes, but I have difficulty staying on track.
No, but I think it's important to have one.
I don’t think it is important.

2) I have a long-term business plan.

Yes, I refer to it regularly.
Yes, but I rarely review it.
No, I do not have one in place.
At this stage of my career, it is not that important.

3) I conduct regular reviews of our income statements, balance sheet, and other key financial indicators.

Yes, and I also consult with my bookkeeper/accountant.
Yes, I manage all my day-to-day financials.
No, I do not. I manage my accounts at my financial year end.
No, I have no training or experience.

4) I monitor our annual budget and adjust as necessary.

Yes, I have a budget that I monitor regularly.
Yes, I have a budget in place but rarely refer to it.
No, I do not have a budget in place.
No, I let my accountant handle that.

5) I rarely, if ever, have any concerns about the business' cash flow.

True. My accounts are well managed and cash flow is rarely an issue.
Cash flow is sometimes a problem, but I have financial reserves if needed.
Cash flow is a problem from time to time.
Cash flow is a problem which can affect my ability to pay bills, payroll, etc. on time.

6) The clinic has a set fee schedule that is followed.

Yes. All fees are itemized, and patients are billed accordingly.
I have a fee schedule based on the individual patient's ability to pay.
Some fees are fixed while others may vary.
Fees vary depending on circumstances.

7) Clinical fees are reviewed at least annually.

Yes, I review them myself.
Yes. I also seek feedback from my team.
I haven’t reviewed our fees in over 12 months.
I review our fees but have not increased them in over 12 months.

8) I am satisfied with the amount of financial compensation our staff earn.

Yes. I believe all staff are fairly compensated based on staff feedback.
I believe I am paying one or more of the staff too much which is having a negative effect on my bottom line.
I believe I am paying one or more of the staff too much, but it is not having a significant impact on my bottom line.
No, but we can’t afford to give them an increase.

9) I believe our staff are satisfied with their level of compensation.

Yes. I have staff performance reviews and they have indicated they are satisfied.
Yes, but I have not discussed compensation with them for over 12 months.
Not sure. It's not something I have discussed recently.
No, but I can’t afford to pay them more.

10) I have systems in place for regular monitoring of production targets.

Yes, I have clear production targets that are regularly monitored to ensure the clinic is meeting its goals.
Yes, I have production targets, but I rarely review them for making key scheduling decisions.
Yes, I have production targets, but they are not measured.
No, I do not have production targets.